TERMS & CONDITIONS
Last Updated: 02 February 2026
Welcome to Sentimental Sounds. By accessing our website and purchasing our services, you agree to the following Terms and Conditions. Please read them carefully before placing an order.
1. About Our Service
Sentimental Sounds provides bespoke, personalised music compositions created based on the information, stories, and preferences supplied by the customer. Each song is uniquely produced and delivered digitally.
2. Ordering Process
By placing an order, you confirm that:
The information you provide is accurate and appropriate for use within the song.
You have permission to share any names, stories, or details submitted.
You understand that the final product is created based on the details supplied at the time of ordering.
Once an order is confirmed and production has begun, changes may be limited depending on your selected package.
3. Pricing & Payment
All prices are listed on the Pricing page and are subject to change without prior notice.
Full payment is required before production of your personalised song begins.
Payments are securely processed through the payment method provided on the website.
4. Delivery
Completed songs are delivered digitally via email or downloadable link.
Estimated delivery times are provided at the time of purchase but may vary depending on demand or complexity.
Sentimental Sounds is not responsible for delays caused by incorrect contact details provided by the customer.
5. Revisions
Revision options may be available depending on the package purchased.
Minor adjustments may be accommodated within the agreed revision period.
Additional revisions outside of the included package may incur an extra fee.
6. Refund Policy
Due to the personalised nature of the service:
Refunds are generally not available once production has started.
If a cancellation request is made before work begins, a refund may be issued at our discretion.
If there is a technical issue or failure to deliver the agreed service, we will work with you to resolve the matter.
7. Intellectual Property & Usage Rights
Sentimental Sounds retains the copyright to all music, lyrics, and compositions created.
Customers are granted a personal-use licence to share and enjoy the song.
Songs may not be resold, commercially distributed, or used for profit without written permission.
8. Promotional Use
Sentimental Sounds may request permission to use portions of the song for portfolio, marketing, or promotional purposes. Any sensitive or private content will be respected and not shared without consent.
9. Customer Responsibilities
Customers agree not to submit any content that is:
Offensive, unlawful, or infringes on third-party rights.
Protected by copyright without proper permission.
We reserve the right to refuse service if submitted content violates these conditions.
10. Limitation of Liability
Sentimental Sounds is not liable for indirect or consequential loss resulting from the use of our service. Our liability is limited to the amount paid for the service purchased.
11. Changes to Terms
We may update these Terms and Conditions at any time. The most recent version will always be available on our website.
12. Contact Information
If you have any questions regarding these Terms and Conditions, please contact:
Email:
Business Name: Sentimental Sounds